man smiling while look at his phone

Zelle logo

We know you count on us to improve your financial future, and we are excited to offer you a simple, safe and quick way to split the dinner bill, pay the babysitter or send a last-minute gift. We have partnered with Zelle® to give you a personal payment service that allows you to send and receive money in minutes1. Zelle was developed to make it easy to send money to friends and family. Since Zelle works directly with its banking partners, money can be transferred between bank accounts in the U.S. – regardless of bank affiliations – safely and fast, with funds accessible almost immediately1. And the best part is, it’s free in U by BB&T.

As a BB&T client, all you need is U by BB&T account access and your mobile number or email address to take advantage of Zelle. Your trusted recipient’s email address or U.S. mobile phone number is all you need to send them money.

Why should I use it?

Digital and debit/credit card transactions have made it exceptionally quick and convenient for us to make payments and transact business. Yet, personal payments – paying the health care aide or settling up after a trip have, until now, required having cash on hand, writing a check or trusting both your personal and bank account information to a third party app. Not surprisingly, our clients have been asking why they can’t have the convenience and speed of digital payments within the safety of their banking app that they already have on their phone? So, we’ve been working with Early Warning Services to develop that technology.

Why Zelle?

While there are other personal payment options, Zelle was developed to send money directly between financial institutions – no middle man – so it is free to BB&T clients! BB&T offers Zelle daily transaction limits up to $1,0002 and the money goes straight from you to your family and friends, limiting the entities that have access to your banking information.

What if my friend’s bank doesn’t use Zelle?

No problem! Almost anyone with a bank account in the U.S. can receive money by using the Zelle app. Zelle is intended for sending money to family, friends and people you know and trust. If your trusted recipient’s bank or credit union does not yet participate, then all they have to do is download the Zelle app and enroll their Visa® or MasterCard® debit card.

We are excited to offer you a simple, safe and quick way to pay the lawn service or send your children or grandchildren money. Go online to learn more at and enroll in Zelle today!

1Must have a bank account in the U.S. to use Zelle. Transactions typically occur in minutes between enrolled users. If a recipient is not enrolled with Zelle, it could take 1 to 3 business days to receive the money once the enrollment is completed.

2There is a $1,000 daily limit and a $5,000 rolling 30-day limit.

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC, and are used herein under license.