Ralph Borrello

Welcome back to BB&T Perspectives! As I mentioned in the last issue, we work hard to improve your experience in every aspect of our relationship with you – our client. Our new digital edition of your magazine, BBTPerspectives.com, is one example of how we are improving access, information and the environment so your life is better, happier.

In fact, one of the primary architects to continually improving the client experience is our Chief Client Experience Officer Dontá L. Wilson. We introduce Dontá to you in our “Leadership Profile” article in this issue. I encourage you to learn a little about Dontá and why he is so determined to make sure you are, and continue to be, a BB&T fan.

Speaking of fans, you golf fans will be excited to read about our featured clients, Bobby and Marianna Clampett. I believe you will find their story inspiring and, especially if you’ve ever felt frustrated and defeated by your golf game, encouraging.

In addition to being inspired and encouraged, you’ll enjoy learning how to acquire and maintain one of the key ingredients to success – happiness. Our article, “Mental Wealth: Happiness!”, explains why happiness is not an outcome of success but an important component of how you achieve it. Bright Dickson, from The BB&T Leadership Institute, explains the science and skill of happiness and why BB&T is embracing the approach.

We hope you enjoy these and the other informative articles in this issue of BB&T Perspectives. I strongly encourage you to visit BBTPerspectives.com if you haven’t. You’ll have access to even more information, photos and videos with just a click. Thank you again for your trust in BB&T Wealth. We are always here to serve you and help you achieve a bright financial future.

Ralph Borrello
Manager, Wealth Division